Privacy Policy

Last update: 25/05/2018

As a big web user privacy is a concern of mine too.
Same as you, I hate receiving emails that I didn’t asked for, and I also care about where and to whom I share my personal information.

Rest assured that I will never ever share your personal information to a third party company for commercial purpose.
If I do share your information it’s to fulfill your order (with postal services).

For more details, please continue to read below.

Purchase information

When you purchase something from this store, I collect your personal information such as your billing and shipping address, your name and email. I keep them as long as I need them for accounting purposes.

Those informations are shared with Smoolis who is hosting this website.
You can review their privacy policy here: https://www.smoolis.com/screen/privacy-policy

If you pay with paypal, your personnal information is shared with them.
You can review their privacy policy here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

If you pay with your credit card, your personnal information is shared with Stripe.
You can review their privacy policy here: https://stripe.com/us/privacy/

I will use your personal information to communicate with you about your order and to fulfill your order. You won’t receive any marketing email from me after a purchase.

You have the right to access and rectify the information you give me during your purchase.
To exercise this right, please contact me at: order{at}plume-illustrations.com.

Your personal information won’t be shared for commercial purpose in anyway. I may share your shipping address with the postal service I use to ship your order. I usually use “La Poste”, and you can read their privacy policy here: https://www.laposte.net/footer/charte-informatique-et-libertes. I don't store your personnal information on their website.

Newsletter information

When you subscribe to my newsletter, I collect your email.
I will send you an email once in a while to let you know about new products, new illustrations or to send you special discount codes available only to my newsletter subscribers.
You have the right to access, rectify and delete the information you give me for this newsletter.
To exercise this right, please contact me at: newsletter{at}plume-illustrations.com.

I use Mailchimp to manage my newsletter, you can read their privacy policy here: https://mailchimp.com/legal/privacy/.
I won’t share your email to anyone but mailchimp.

Contact form and email

When you contact through my contact form, I collect your name and email and receive them on my email. I usually keep the email with your personnal information 3 months at max from our last message.
I use google gmail to manage my emails. You can review their p rivacy policy here: https://policies.google.com/privacy

Use of cookies

Cookies are informations stored on your computer when you access certain websites, including www.plume-illustrations.com.

What do I use them for:

  • I use necessary cookies to make my website work as you’d expect, with the use of a shopping cart, remembering the products and options you chose.
  • I use functional cookies to allow you to share products with social networks or remember which language you used.
  • I use performance cookies to measure traffic with Google Analytics (read more about google analytics below).

I do not use cookies to:

  • Collect any personally identifiable information.
  • Collect any sensitive information.
  • Pass data to advertising networks.

Google analytics

Data obtained through cookies are intended to measure traffic via the Google Analytics service provided by Google Inc. (“Google”). The data generated by the cookie about your use of the website (including your IP address) is transmitted and stored by Google on servers in the United States. Google may also transfer this information to third parties when required by law or when third parties process the information on Google’s behalf. Google will not associate your IP address with other Google data. I've setup the data retention of my Google Analytics account to the minimum: 14 months.

Disabling cookies

You can opt-out of my use of cookies using the relevant options in your browser.
You can find more information about this here: http://www.allaboutcookies.org

Consent

I assume that by using my services (purchase, contact form, newsletter) you have read the Terms of Service and the Privacy Policy. You have explicitly given your consent to be disclosed and processed for the purposes stated, by clicking on the relevant checkbox "I accept". If you no longer wish your information to be used you can directly contact me and state so: contact{at}plume-illustrations.com. Your data will be deleted, unless it's for billing and accounting purposes.

Changes to this privacy policy

This privacy policy can change at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make changes to this policy impacting how your personal information is used and you already purchased on my shop, you’ll be notified by email.

Plume Illustrations uses cookies to give you a better experience. By continuing to use this website, you are agreeing to the use of cookies as set in our Privacy Policy.

More information here.

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